Patient Experience the Disney Way Disney have long been regarded as world leaders when it comes to customer service and their principles have been applied in healthcare settings across the globe to improve the experience of patients.
Front Door Frailty A national conference provided by the Acute Frailty Network Only £79 for members of AFN or NHS Elect Only £99 for non-members Early bird rate for non-members of £79 if booked before 30 April 2017. Places are limited so please book soon to guarantee your place.
Experience Based Design Masterclass The agenda can be viewed via the link and more details about this event will be available shortly, continue to visit this page.
Measurement Masterclass 19th March 2015 A practical masterclass for project leads, the team and their analysts on measurement for improvement and the return on investment tool.
Nursing and Therapy Masterclass This workshop is aimed at Nurses and Therapists working in Acute Frailty, to provide a forum for presentations and discussion on the current issues pertinent to their practice. More details will follow so continue to visit this page.
Experience Based Design Masterclass To note this event has been postponed and content will be incorporated in the June event.
Learning Change in Complex Adaptive Systems Paul Plskek - Acute Frailty Network Masterclass will be held on Tuesday 10 February 2015